At AWADA MOBILE, we are committed to delivering your orders safely and on time. Please review our delivery policy below for important details regarding shipping and delivery timelines.
DELIVERY TIMEFRAME
- Orders are typically processed within 1-2 business days after payment confirmation.
- Estimated delivery times depend on your location:
- Local Deliveries (Within Lebanon): 2-5 business days.
DELIVERY CHARGES
- Delivery fees vary based on the destination and will be calculated at checkout.
- Free shipping may be available on certain orders or promotions.
ORDER TRACKING
- Once your order has been shipped, you will receive a tracking number via email or SMS to monitor your shipment’s progress.
DELIVERY TERMS & CONDITIONS
- Deliveries are made to the address provided at checkout. Please ensure accurate details to avoid delays.
- If the recipient is unavailable at the time of delivery, our courier may attempt re-delivery or leave instructions for pickup.
- AWADA MOBILE is not responsible for delays caused by unforeseen circumstances such as weather, customs clearance, or courier issues.
DAMAGED OR MISSING ITEMS
- If you receive a damaged or incorrect item, please contact us within 48 hours of delivery to arrange for a replacement or refund.
- In case of lost packages, we will assist in tracking your order and, if necessary, issue a replacement or refund.
For further inquiries, feel free to contact our support team at +961 71 355 911.