HOW TO BE ELIGIBLE FOR A REFUND

At AWADA MOBILE, we want to ensure you are satisfied with your device. If you are not completely happy with your purchase, you may exchange or return your device if you meet the following conditions:

  • The product was received damaged from our side.
  • The customer received or ordered the wrong item.
  • The product is still in its original packaging.
  • The product is returned within 7 days of purchase.

Once we receive your product, our team will inspect it and process your refund. The amount will be refunded to the original payment method used during the purchase.

HOW TO INITIATE A RETURN

If you need to request a return, refund, or exchange, or if you have any further questions, please contact us at +961 71 355 911 for shipping instructions.